Effective Date: 1st January, 2025

1. Introduction

Welcome to Twiny Tales ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.twinytales.in (the "Site") and purchase our string art products.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
• Usage Data: We collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site and gather information about how you use it.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Transactions: To process your orders, manage your account, and provide customer support.
• Communication: To send you updates about your order, promotional materials, and other information that may be of interest to you.
• Improving Our Services: To analyze usage patterns and improve the functionality and user experience of our Site.
• Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Twiny Tales
Email: twinytales@gmail.com
Address: Hyderabad
Phone (WhatsApp): +91 9885323591